Wolf Trap Ticket Guide

Go To Ticket Portal

Access your ticket account

Wolf Trap's ticket portal

Access your ticket account in Wolf Trap's secure ticket portal, located at wolftrap.org/mytickets, and be sure to bookmark this page for future use.

You can also click the purple "GO TO TICKET PORTAL" button above to access your ticket account.

Logging in to your ticket account

From wolftrap.org/mytickets home page, please log in using the email address that is linked to your ticket account and your password, then select the purple "Log In" button.

If you are unsure of your password, select the “Forgot Password?” link on the login web page and enter your email address. You will receive an email at that address containing further instructions. Please note: the email address you enter must match the address we have on file in your ticket account.

If you do not have a Wolf Trap ticket account or get an “Invalid Information” pop up when you enter your email address after clicking “Forgot Password,” please select the blue “Sign Up” button, and follow the prompts to create a new account.

Features in your ticket account

Member Presales

To access your member presale, select the purple “Click for Members Only Presale” button. Please note, no offers will be active until the specific time and day of your member presale.

Click for Members Only Presale button.

Buy Tickets

Members can purchase tickets to shows already on sale to the public and access active Members-only Presales.

To purchase presale tickets, please select the “Click Members Only Presale” image on your ticket portal home screen.

Clicking the “Buy Tickets” directs you to the web page that displays all tickets currently on sale to the public.

My Tickets

View and manage your ticket inventory for upcoming performances, print tickets, or initiate a ticket transfer / forward.

View Ticket Inventory: Your ticket purchases are listed on this webpage by month and defaults to the current month. To view all future tickets, use the drop-down menu, select a specific month or “all months”, and click the plus sign (+) next to any event to see the specific tickets for that event.

Forward tickets: To forward tickets, click Menu in the top right of your screen. Under My Tickets, choose ‘Forward.’ Click the check box next to any ticket to forward and follow the prompts on the screen to forward the ticket(s) to the appropriate person. Watch this video for a full tutorial on how to forward tickets.

To view all actions taken through your ticket portal, click the purple “View All Ticket Inventory” button on the home screen.

Exchange Tickets

While all ticket sales to public patrons are final, Wolf Trap members (Fan level and above) have the convenience of exchanging your tickets (within the same venue and season) up to 24 hours prior to the exchanged performance.

Members can conveniently exchange tickets online within Wolf Trap's secure ticket portal, located at wolftrap.org/mytickets. Watch this short video to view instructions for exchanging your tickets and selecting the seats you want.

 

To view all actions taken through your ticket portal, click the purple “View All Ticket Inventory” button on the home screen.

Manage your ticket account

Account Information

Access your personal account information, including your contact information and member / account number (User Profile), linked credit cards and gift cards (Payment Info), friends to whom you’ve exchanged or forwarded tickets (Manage Friends), or reset your current password (Change Password).

User Profile

Use this screen to confirm that your account info is up to date.

If you need to add or change any information on this screen, click the pencil icon in the upper right-hand corner of the screen, make your updates in the appropriate fields, and click the purple “Update” button at the bottom. (Note: the “First Name” and “Last Name” fields are not editable.) If the account information you see on this screen is not your own, please contact Wolf Trap Development at 703-255-1927.

Payment Info

Manage the credit card information saved in your account. To add a new card, click the “Add New Payment Method” button, follow the prompts in the popup window, and click the “Add New Card” button. All fields are required in order to save credit card information.

To edit or remove an existing card, click the pencil icon in the upper right-hand corner of your screen beside that card and follow the prompts on your screen. Any cards already associated with your account will be listed in this section.

Manage Friends

Use this page to manage your ticket forward recipients. Recipients are those to whom you have forwarded tickets in the past. You can also add future recipients to this list to make transferring tickets easier in the future.

To add a recipient, click the “Add Friend” button at the bottom, and enter their name and email address as prompted in the popup window. To complete this process, click the “Create Friend” button at the bottom of the popup window.

Change Password

To change your password at any time, enter your old password and your new password (twice) as prompted on this screen, and then click the “Save Changes” button at the bottom of the screen. Passwords must be between 6 and 15 characters and are case sensitive.